The power of ‘why’ and the sheer impact of ‘what’. (For more snippets from around the web, see the full Crackers list.)

Use the Five Whys to Get Comfortable with New Ideas:  elsewhere we looked at the importance of ‘why’. Here’s another reason for asking – although the implication is that you’ll need to persevere with the questions. Patience is a virtue.

Ambassadors of Harmony: this may well be a matter of taste, but for a 4 min 47 sec demonstration of not just presentation skills but also tight team-working this may take a little beating. But please turn down your speakers before clicking the link.

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