In an industry that is depressingly attached to protocol and procedure, it’s nice when you hear about someone who opts for a more human, more instinctive approach to HR. But it’s even nicer when you hear that it actually worked.

The individual in question isn’t an HR professional. In fact, he happens to be the current CEO of Google, Eric Schmidt. In an interview with the Harvard Business Review in 2001, Schmidt described how, having just taken the reins of the floundering software company, Novell, he wanted to seek out the company’s brightest minds. You can just imagine the HR department gleefully rubbing their hands as they delve into the archives for last year’s annual reviews and employee feedback reports:

“Oh yes, of course. What you need is a new internal talent resourcing strategy. We’ll get right on it…”

Schmidt opted for a more direct approach:

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