We can be a perennially puzzling species. While the majority of us almost certainly head to work intending to do our best, it would interesting to know how many of us are that generous in our assumptions and assessments about those around us – and how far any gap is accounted for by the generosity we tend to extend when we are invited to assess ourselves. But I strongly suspect that the start of any new job – something we’ve (usually) chosen to apply for, polished our cvs and interview skills, cleared the hurdles of interview and assessment centre – is a time when all of us are at our most positively intentioned. There’s a lot of hoping as well as striving in the journey from hoping to induction, and the moment of arrival is a time when we are looking to invest that hope.

That’s a view echoed in the words of Orlagh Hunt, group HR director at the RSA Insurance Group, in an interview with People Management:

We know that people show up in a new company wanting to engage. Very few people think, ‘I’m going to do as little as humanly possible and be as destructive as I can’. They start off thinking this is a shining new opportunity, and then the job they do, the leader they get, the environment they’re in either translates that optimism into having a great time and doing a great job, or not quite so much.” 

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